Privacy Policy

Thank you for using Worldwide AI Solutions ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

• Information You Provide: Name, email, phone number, business details, payment information when you contact us or use our services.
• Automatically Collected Data: IP address, browser type, device info, site activity via cookies and analytics tools.
• Voice AI Data: Call recordings, transcripts, caller names, appointment info collected through Voice AI interactions.
• AI Agents Data: Customer insights, behavioral data, performance metrics processed to deliver service efficiency.

2. How We Use Your Information

• To provide, manage, and improve our services.
• To deliver personalized AI recommendations and automate workflows.
• To communicate with you about updates, services, and billing.
• To analyze usage, optimize service delivery, and train AI models.
• To send promotional communications with your consent (you may opt out anytime).

3. How We Share Your Data

• We do not sell or rent your personal data.
• We share data only with trusted service providers such as Twilio, n8n.io, ElevenLabs, and hosting/payment platforms like Vercel, Cloudflare, and Stripe, only as needed to operate our services.
• We may disclose information if required by law, legal process, or to protect our rights, users, or property.
• If our company is acquired or merged, your data may be transferred to the successor entity as part of that transaction.

4. Data Security

We implement strong security measures (encryption, secure hosting, access controls) to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of any credentials and notifying us of any unauthorized access.

5. Your Rights & Choices

• Request access, correction, or deletion of your personal data.
• Request deletion of call data or opt-out of Voice AI logging.
• Opt out of promotional emails using unsubscribe links or by contacting us.
• Manage cookie preferences through your browser settings.

To exercise your rights, email us at legal@wwaisolutions.com.

6. Cookies & Tracking

We use cookies to improve site performance, track usage, and store preferences. You can manage cookies via your browser settings. For more details, see our Cookie Policy.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, or enforce agreements. Afterward, data is securely deleted or anonymized.

8. International Users

If you are accessing our services from outside the U.S., your data may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we've collected such information, contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page. We encourage you to review it periodically for updates.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: legal@wwaisolutions.com
Phone: +1 (786) 457-1881
Mail: 78 SW 7th St, Miami, FL 33130