Privacy Policy

Thank you for using Worldwide AI Solutions ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy and our Terms of Service. Section 6 covers data that our internal Worldwide AI Solutions Research Intelligence application receives through Google APIs, and it controls over any conflicting statement elsewhere in this policy.

1. Information We Collect

• Information You Provide: Name, email, phone number, business details, payment information when you contact us or use our services.
• Automatically Collected Data: IP address, browser type, device info, site activity via cookies and analytics tools.
• Voice AI Data: Call recordings, transcripts, caller names, appointment info collected through Voice AI interactions.
• AI Agents Data: Customer insights, behavioral data, performance metrics processed to deliver service efficiency.
• Google API Data: Advertising research data from Google Ads accounts that have authorized our internal Research Intelligence application. Section 6 governs this data.

2. How We Use Your Information

• To provide, manage, and improve our services.
• To deliver personalized AI recommendations and automate workflows.
• To communicate with you about updates, services, and billing.
• To analyze usage and optimize service delivery.
• To train and improve AI models using data other than Google user data. We do not use Google user data received through Google APIs to develop, improve, or train generalized AI models. See Section 6.
• To send promotional communications with your consent (you may opt out anytime).

3. How We Share Your Data

• We do not sell or rent your personal data, and we do not sell Google user data.
• We share data only with trusted service providers acting on our behalf, such as Twilio, n8n.io, ElevenLabs, and hosting/payment platforms like Vercel, Cloudflare, and Stripe, only as needed to operate our services.
• We may disclose information if required by law, legal process, or to protect our rights, users, or property.
• If our company is acquired or merged, your data may be transferred to the successor entity as part of that transaction.

4. Data Security

We implement strong security measures (encryption, secure hosting, access controls) to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of any credentials and notifying us of any unauthorized access.

5. Your Rights & Choices

• Request access, correction, or deletion of your personal data.
• Request deletion of call data or opt-out of Voice AI logging.
• Opt out of promotional emails using unsubscribe links or by contacting us.
• Manage cookie preferences through your browser settings.

To exercise your rights, email us at legal@wwaisolutions.com.

6. Google API and Google Ads Data

This section applies to Worldwide AI Solutions Research Intelligence, our internal advertising research application described at Research Intelligence. Research Intelligence is used by authorized Worldwide AI Solutions personnel and internal automation systems acting on our behalf. It is not a public product, and members of the public do not log into it. Where this section conflicts with any other part of this Privacy Policy, this section controls for Google user data.

Access

Worldwide AI Solutions Research Intelligence may access data from Google Ads accounts that have been explicitly authorized through Google's OAuth 2.0 authorization process. We access this data only after an authorized account owner grants permission, and only within the scopes that permission covers.

Types of information

Depending on the functionality being used, this may include advertising and research-related information such as:

• keyword ideas
• historical keyword metrics
• search volume information
• competition metrics
• bid estimates
• geographic targeting information
• other Google Ads data necessary to provide the authorized research functionality

Use

We use Google Ads data to provide internal advertising research and campaign-planning functionality, including:

• keyword research
• market analysis
• campaign planning
• keyword selection
• geographic research
• advertising strategy and analysis

We do not use Google user data for unrelated purposes. We do not use Google user data to train generalized or foundation AI models, and we do not use it for advertising unrelated to the authorized Google Ads research and campaign planning described here.

Storage

Certain research results and derived metrics may be securely cached or stored to improve system performance, prevent unnecessary repeat API requests, maintain research continuity, and support authorized internal analysis. Access controls and secure server-side storage protect authentication credentials and tokens.

Sharing and service providers

We do not sell Google user data. We may use trusted infrastructure, cloud, security, and technology service providers, including AI service providers, to process information solely as necessary to operate and secure our services and to provide the authorized functionality. Such providers act on our behalf under contract and may not use the information for their own unrelated purposes. We may also disclose information where the law requires it or to protect our rights, our users, or our property.

Access control

Access to Google user data is restricted to authorized Worldwide AI Solutions personnel and authorized internal systems, and only where such access is necessary to perform the functionality described in this section.

Retention

We retain Google-related data only for as long as reasonably necessary to provide the authorized functionality, maintain legitimate research records, comply with legal obligations, or protect the security and integrity of our systems. We delete or anonymize the data when it is no longer reasonably required.

Revoking access and deletion requests

You may revoke the application's authorization at any time from the third-party access settings of your Google Account at myaccount.google.com/permissions. Revoking access stops further API access by Research Intelligence. To request deletion of stored information associated with a previously authorized account, email legal@wwaisolutions.com and we will act on the request in line with the retention terms above and applicable law.

No sale of Google user data

Worldwide AI Solutions does not sell Google user data.

Google API Services User Data Policy

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not use data received from Google APIs to develop, improve, or train generalized AI or machine learning models.

7. Cookies & Tracking

We use cookies to improve site performance, track usage, and store preferences. You can manage cookies via your browser settings. For more details, see our Cookie Policy.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, or enforce agreements. Afterward, data is securely deleted or anonymized.

9. International Users

If you are accessing our services from outside the U.S., your data may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we've collected such information, contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page. We encourage you to review it periodically for updates.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: legal@wwaisolutions.com
Phone: +1 (786) 457-1881
Mail: 78 SW 7th St, Miami, FL 33130